COVID-19 update

Gold Coast Airport continues to work closely with federal and state government agencies on the COVID-19 matter, following their directions.

Our focus is on our people, our passengers and our partners.

At the airport

The Gold Coast Airport terminal will be open for a reduced number of hours each day from Wednesday 1 April, in response to reduced airline flight schedules.

The terminal will be open each day two hours before the first departure, for check-in, and 30 minutes before arriving flights, to allow anyone meeting that flight to get access to the terminal. The terminal will stay open each day until it is cleared of passengers after the last flight. These times are subject to change and are based on flight schedules.

The hours of operation for the runway and associated airfield operations will remain unchanged, and terminal operating hours will return to normal when flights are reinstated.

We continue to advise our team and partners, in line with Department of Health advice, to practise good hand and respiratory hygiene. Federal and State department of health messaging is being displayed throughout the terminal.

Flight information and changes

Please contact your airline or travel agent about flight bookings. Contact details can be found here.

Health advice

To prevent the spread of COVID-19, the Federal Department of Health advises practising good hygiene, including:

  • Cleaning hands with soap and water or alcohol-based hand rubs
  • Covering your nose and mouth with a tissue or flexed elbow when coughing or sneezing
  • Avoiding contact with anyone who has flu-like symptoms such as fever, a cough, a sore throat, fatigue and shortness of breath
  • Staying home if you are unwell

Further information can be found here.

You should also follow Federal Department of Health advice for travellers.

Restricted entry to Queensland

The Queensland Government has implemented restricted entry to Queensland. According to the Queensland Government, anyone who is not a Queensland resident or considered exempt from the restrictions will not be able to enter Queensland from 12.01am Friday, April 3. People travelling to the Gold Coast from interstate should consult the Queensland Government website for more information on border restrictions and exemptions prior to undertaking travel.

Advice for international passengers

According to federal government rules, all passengers arriving to Australia from overseas are required to quarantine for 14 days. Passengers must quarantine in their arrival city and are not permitted to transit domestically until the conclusion of their quarantine period.

Foreign nationals are not permitted to enter Australia, and Australian citizens can no longer travel overseas, other than where essential or on compassionate grounds. View the Federal Department of Health advice for travellers.

FAQs

When will the terminal be open each day during this period?

Gold Coast Airport terminal will be open each day two hours before the first departure, for check-in, and 30 minutes before arriving flights, to allow anyone meeting that flight to get access to the terminal. The terminal will stay open each day flights are operating until it is cleared of passengers after the last flight. The airfield will remain open and operational during this period, to accommodate charter, freight and other essential services.

How can I access the terminal?

Entry to the terminal is via the centre doors, near Coast Café. Wayfinding signage will be in place inside and outside the terminal to guide passengers and other customers.

When the terminal hours return to normal?

Our operating hours will return to normal when flights are reinstated. We are hopeful this will be a short-term change.

Where can I find out more?

We will be keeping this webpage updated and using it and our social media channels to inform our customers about any changes.

LATEST NEWS

FLY DIRECT FROM
GOLD COAST AIRPORT
SINGAPORE
KUALA LUMPUR
JAPAN
FOLLOW US